Shipping policy

Last updated: June 21, 2026

Buildabot provides reliable shipping services to tech enthusiasts and builders across India. Below are the terms, conditions, and timelines governing our logistics operations.

1. Order Processing and Dispatch Times
All orders are processed and prepared for dispatch within 1–2 business days following payment validation. Orders received on Sundays or national public holidays will be handled on the subsequent active business day. Once handed over to our carrier network, an automated text and email notification containing your live tracking identifier will be shared instantly.

2. Logistics and Shipping Partners
We partner with leading Indian courier networks—including Shiprocket, Delhivery, Xpressbees, and India Post (reserved for specific rural pincodes)—to guarantee secure transit. Shipping carriers are automatically assigned at the time of packing based on your package weight, volume, and regional pincode safety metrics.

3. Estimated Regional Delivery Timelines
- Tier-1 Metro Cities (Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad, Kolkata): Expected arrival within 3–5 business days post-dispatch.
- Tier-2 and Tier-3 Cities: Expected arrival within 5–7 business days post-dispatch.
- Remote Rural Pincodes & North-East India: Expected arrival within 7–12 business days post-dispatch.

Please note that delivery timelines are standard operational estimates. Outbound shipments may occasionally experience unexpected transit delays caused by extreme weather patterns, regional checkpoint restrictions, or holiday courier backlogs.

4. Delivery Fees and Tariffs
- Free Standard Shipping is applied automatically to all domestic orders valued above ₹999.
- Orders valued at ₹999 or below incur a standard flat shipping fee, which is dynamically calculated during the checkout flow based on destination and bundle weight.

5. Cash on Delivery (COD) Rules
- COD payment options are fully supported for qualified consumer accounts on orders totaling up to ₹2,000.
- A minor COD processing fee may be added to the total invoice (clearly itemized prior to final order confirmation).
- In the event that successive COD shipments are rejected at the customer's delivery address without valid cause, the system reserves the right to suspend COD privileges for that account profile.

6. Damaged or Missing Consignments
If a delivery package arrives with clear, visible structural damage, please refuse the shipment from the courier agent immediately and report the issue to contact@buildabot.in or via WhatsApp within 24 hours. For shipments experiencing tracking stalls (no status updates for 10+ consecutive business days), we will initiate an insurance claim with the provider and arrange a replacement shipment.

Contact Us
Shipping and tracking queries: contact@buildabot.in | WhatsApp: +91 73894 86551